Top 20 LinkedIn Creators on Customer Service (2026)

What changed in the top 20 LinkedIn customer service creators since our last ranking

The scope widened. Our previous edition counted customer service posts only; this one adds customer experience, customer success and customer retention. The pool grew from 76 to 231 active creators, so the two editions do not compare one to one.

Seventeen of the twenty are new to the top 20. The three highest new entries all land in the top four: Alex Hormozi at #1, Leila Hormozi at #3 and Dharmesh Shah at #4.

The three returning creators all rank lower than before: Sibel Terhaar from #1 to #2, Kevin Apolinario from #6 to #14 and Daphne Costa Lopes from #4 to #19.

Seventeen creators from our previous top 20 are no longer in it.

#20 · Darren McKee, 136 median likes per customer service post

Darren McKee founded 531 Social and Darren McKee Co. and teaches social selling. He is new in this edition. A number opens 56% of his hooks, second only to Samantha McKenna (#16) among the top-20 creators we hold writing data for.

"I'm on retainer with a few companies right now, building out their LinkedIn and social selling motions. Two contracts were supposed to wrap this month." His most liked customer service post of the year: 440 likes and 90 comments, twice his median comment count. Read it

#19 · Daphne Costa Lopes, 141 median likes per customer service post

Daphne Costa Lopes is Senior Director of Private Equity Partnerships at HubSpot, down from #4 in our previous edition. She is the one full-time customer service voice in this top 20: the theme fills 54% of her feed, the only share above half on the page, on 86 posts, the most here.

Her customer service median fell from 196 in 2025 to 132 so far in 2026. Her best post earned nearly 10 times her median, the second-widest gap here after Kevin Apolinario's.

"For 13 years, I built high-performing CS teams. The kind that deliver value for customers and revenue for the business." Her most liked customer service post of the year, announcing she is leaving customer success: 1,352 likes and 210 comments, more than 5 times her median comment count. Read it

#18 · Martin Lindstrom, 152 median likes per customer service post

Martin Lindstrom, a branding and culture expert and New York Times bestselling author, joins the top 20 in this edition. After Daphne Costa Lopes, he gives customer service the largest share of his feed in this top 20 (14%), and his 35 posts are the third-most here.

"A customer journey can look flawless in PowerPoint. Then someone actually tries to become a customer…" His most liked customer service post of the year, which opens on two short lines that set the plan against the lived experience: 640 likes, about 4 times his median. Read it

#17 · Disha Shukla, 153 median likes per customer service post

Disha Shukla, CCO at INSIDEA, offers LinkedIn lead generation for business growth, and she is new in this edition. She published 974 posts in 12 months, the most in this top 20, so her 13 customer service posts are 1% of her feed, the smallest share here, tied with Youssef Koutari.

Those posts earn 22% less than her overall median, the steepest discount in the top 20, shared with Adeline Perez.

"Our newest hire sent his own review in week 3 of Q4, and it started with what he got wrong." Her most liked post tagged customer service by our classifier: 434 likes and 54 comments, nearly 8 times her median comment count. Read it

#16 · Samantha McKenna, 166 median likes per customer service post

Samantha McKenna founded #samsales, works on sales and executive branding on LinkedIn, and lists LinkedIn among her past employers. She is new in this edition.

A number opens 57% of her hooks, and her opening lines run 30 words on average: both are the highest among the top-20 creators we hold writing data for.

"I've spent over 15 years being a road warrior, and like many of you, I've picked up a few dozen travel tips and hacks along the way, here are few of my favorites:" Her most liked post tagged customer service by our classifier: 939 likes, nearly 6 times her median. Read it

#15 · Chris Scholly, 172 median likes per customer service post

Chris Scholly (see the data biography) is an iOS developer whose headline credits him with more than €1.5M generated by passing missions on to other freelancers. He enters the top 20 in this edition, and customer service is 2% of his 618-post year, with a premium of 34% over his overall median.

"POV : quand le client insiste pour une démo alors que le produit n'est pas fini" His most liked customer service post of the year, a one-line POV joke: 537 likes, 3 times his median. Read it

#14 · Kevin Apolinario, 191 median likes per customer service post

Kevin Apolinario, a cybersecurity technical trainer who educates IT technicians on his YouTube channel, is down from #6 in our previous edition. His customer service posts earn 97% more than his overall median, the second-largest premium in the top 20.

His audience rarely replies: a median of 7 comments, the lowest here, tied with Disha Shukla, or one comment for every 27 likes.

"Meanwhile helpdesk getting 100 tickets after making a network change lol" His most liked customer service post of the year, a helpdesk joke: 4,994 likes, 26 times his median, the widest gap in the top 20. Read it

#13 · Mando Sallavanti III, 204 median likes per customer service post

Mando Sallavanti III, a financial planner for newly wealthy families, is new in this edition. His posts draw almost as many comments as likes (201 median comments against 204 median likes), the highest ratio in our customer service pool among creators with 100+ median likes.

"I never sweat so much getting on a plane. We bought an expensive painting in Positano. It didn't fit in our bags." His most liked customer service post of the year, an airline check-in story: 559 likes and 196 comments. Read it

#12 · Werner Valeur, 206 median likes per customer service post

Werner Valeur, whose headline points to the Danish accounting program Appelsin.dk, is new in this edition and the smallest account in the top 20, at 21k followers.

His 0.97% engagement rate is the best in our customer service pool among accounts of 20k followers and over, which puts him first in the efficiency table below. His customer service posts earn 70% more than his overall median.

"Jeg er så træt af togforsinkelser og tomme løfter, så mens politikerne debatterer, gør jeg noget ved problemet." His most liked customer service post of the year, which goes on to offer one-click claims for train-delay compensation: 674 likes, more than 3 times his median. Read it

#11 · Lea Turner, 225 median likes per customer service post

Lea Turner founded The HoLT Community for solopreneurs and small business owners, and she is one of this edition's new names. Her customer service posts land within 2% of her overall median: on this theme she earns what the rest of her feed earns.

"I'd like to thank the grown man at the garage today who gave my young son a masterclass in how NOT to get your own way." Her most liked customer service post of the year, a complaint written as a sarcastic thank-you: 1,158 likes, 5 times her median. Read it

#10 · Youssef Koutari, 275 median likes per customer service post

Youssef Koutari, whose headline reads simply 'CEO', is new in this edition. He published 840 posts in 12 months, so his 12 customer service posts are 1% of his feed, the smallest share here, tied with Disha Shukla. They still earn 80% more than his overall median.

His 0.05% engagement rate is the lowest in the top 20, shared with Dharmesh Shah and Roberta Storey.

His most liked post tagged customer service by our classifier carries no text beyond a heart emoji: 1,912 likes, 7 times his median. Read it

#9 · Cory Blumenfeld, 319 median likes per customer service post

Cory Blumenfeld matches founders with virtual assistants and is a five-time founder with two exits. He is new in this edition. His median of 246 comments is second only to Alex Hormozi's in the top 20, on a far smaller account (70k followers against 1.1M).

He is also the only top-20 creator who appears in both the efficiency table and the conversation table below.

"AI isn't making humans obsolete. It's making them the premium tier." His most liked post tagged customer service by our classifier: 512 likes and 257 comments. Read it

#8 · Jason Feifer, 422 median likes per customer service post

Jason Feifer, editor in chief of Entrepreneur magazine and a keynote speaker, enters the top 20 in this edition. His customer service posts earn within 2% of his overall median, and his best post earned 9.4 times his customer service median, the third-widest gap here.

"Her dog died. Chewy gave her a refund… and sent her flowers. Not a coupon. Not a form letter." His most liked customer service post of the year, a story about another company's service, retold rather than lived: 3,977 likes and 248 comments, 4 times his median comment count. Read it

#7 · Helen Yu, 429 median likes per customer service post

Helen Yu, an advisor to tech leaders who hosts CXO Spice, is new in this edition. Her posts draw one comment for every two likes, the third-highest ratio in the top 20 after Mando Sallavanti III and Cory Blumenfeld.

Her best post earned 1.4 times her median, one of the two smallest gaps here with Adeline Perez's: her rank rests on consistency.

"Will AI Make Travel Brands Earn Our Loyalty Again? Airline miles and hotel status give us powerful reasons to stay loyal." Her most liked customer service post of the year: 609 likes and 320 comments. Read it

#6 · Adeline Perez, 430 median likes per customer service post

Adeline Perez, a comedian, content creator and author, is new in this edition. Her customer service posts earn 22% less than her overall median, the steepest discount in the top 20, shared with Disha Shukla.

On 104k followers, her 0.41% engagement rate puts her fifth in the efficiency table below.

"Quelques idées pour avoir une réponse rapidement après un entretien" Her most liked post tagged customer service by our classifier, played for laughs: 607 likes. Read it

#5 · Roberta Storey, 538 median likes per customer service post

Roberta Storey runs Storeyline Resumes, which fixes job searches, and she joins the top 20 in this edition. She ties Dharmesh Shah on 538 median likes and ranks just behind him. Customer service is 3% of her 857-post year, yet those posts earn 81% more than her overall median.

She also writes the longest posts among the top-20 creators we hold writing data for, 272 words on average.

"The UPS driver dropped off a package on my porch this morning a little after 7am." Her most liked post tagged customer service by our classifier: 2,113 likes, about 4 times her median. Read it

#4 · Dharmesh Shah, 538 median likes per customer service post

Dharmesh Shah, founder and CTO of HubSpot, is new in this edition and has the biggest audience in the ranking, 1.2 million followers. His 0.05% engagement rate is the lowest of the top 20, shared with Roberta Storey and Youssef Koutari.

His customer service posts make up 6% of his feed and earn 40% more than his overall median.

"I've been working and building in the CRM industry for 30+ years (so have far exceeded the needed 10,000 hours)." His most liked customer service post of the year: 3,171 likes, nearly 6 times his median. Read it

#3 · Leila Hormozi, 894 median likes per customer service post

Leila Hormozi, founder and CEO of Acquisition.com, is new in this edition at #3. Customer service is 2% of her 518-post year, and those posts earn 12% more than her overall median.

Her posts are the second-shortest among the top-20 creators we hold writing data for, 19 words on average, after Sibel Terhaar's. Her customer service median so far in 2026 is 829.

Her most liked post tagged customer service by our classifier, a post without text in our dataset: 1,760 likes, twice her median. Read it

#2 · Sibel Terhaar, 3,823 median likes per customer service post

Sibel Terhaar, an author and kindness activist who founded Minnesota Kind Magazine and LeadershipUp Magazine, held #1 in our previous edition and is now #2. Her customer service posts earn 131% more than her overall median, the largest premium in the top 20.

Her posts are the shortest among the top-20 creators we hold writing data for, 4 words on average. Her 61 customer service posts, second-most here after Daphne Costa Lopes, collected 265,313 likes in 12 months, more than the other seven names in the volume table combined.

Her customer service median rose from 3,252 in 2025 to 4,569 so far in 2026.

"Wow so so true!" Her most liked post tagged customer service by our classifier: 11,356 likes, the single biggest post on this page. Read it

#1 · Alex Hormozi, 4,208 median likes per customer service post

Alex Hormozi, founder of Acquisition.com and co-founder of Skool (see his data biography), is new in this edition and tops the ranking with 4,208 median likes per customer service post, 145 times the typical customer service post we measured.

He shows the pattern of this page at its top: 14 customer service posts, 2% of a 619-post year. They earn 78% more than his overall median of 2,360, and his median of 389 comments is the highest in the top 20.

His customer service median rose from 3,181 in 2025 to 4,256 so far in 2026.

His most liked post tagged customer service by our classifier, a post without text in our dataset: 9,660 likes and 494 comments. Read it

Where do these cards come from? We computed every figure on this page from public posts with MagicPost's LinkedIn analytics: median engagement per theme, share of feed, theme premiums and trajectories, across 231 creators and 14,964 customer service posts. It works on your profile too, including a side-by-side with anyone on this list.

Which customer service creators just missed the top 20?

Five names sit right behind the cut, all within 27 likes of number twenty:

Anthony Degli Obizzi Jr., at #21, misses the cut by 2 likes.

Chase Dimond, at #24, is the volume case. He published 924 posts in 12 months, so his 22 customer service posts are 2% of his feed, and they earn 28% less than his overall median.

Amie Louise (#22) and Fanny Rozes (#25) each have under 10k followers, with engagement rates of 1.44% and 1.21%, above anyone in the top 20.

Which LinkedIn customer service creators have the highest engagement rate?

Raw likes flatter the largest followings, so divide by reach: engagement rate on customer service posts, median likes divided by followers (20k followers and over). The order changes:

Four of the five also sit in the top 20: Werner Valeur (#12), Sibel Terhaar (#2), Cory Blumenfeld (#9) and Adeline Perez (#6). Anthony Degli Obizzi Jr., a financial planner for attorneys, just missed the cut at #21.

Sibel Terhaar holds 0.62% on 618k followers, by far the largest account in the table. The top 20 itself runs from Werner Valeur's 0.97% down to 0.05% for Dharmesh Shah, Roberta Storey and Youssef Koutari. For how customer service compares with other subjects, see our study of LinkedIn engagement rate by topic.

Which customer service creators get the most total likes on LinkedIn?

One more cut counts the total likes on customer service posts over 12 months, where frequent posters gain ground:

Sibel Terhaar's total is 5 times Alex Hormozi's, and more than the other seven names in the table combined.

Three names here are not in the top 20: Stan Mykhalchuk, Marine Deck and Raul Montalvo. Marine Deck published 175 customer service posts, the most in the table and about twice Daphne Costa Lopes's 86, the most in the top 20.

Which LinkedIn customer service creator gets the most comments per post?

This cut divides comments by likes. The record in our customer service pool belongs to Mando Sallavanti III, #13 above: 201 median comments against 204 median likes, almost one comment per like.

Anthony Degli Obizzi Jr. (0.81 comments per like) and Cory Blumenfeld (0.77) complete the podium, counting creators with 100+ median likes. The typical top-20 creator gets one comment for every 6 likes.

Are the top LinkedIn customer service creators full-time customer service voices?

Mostly not. Of the 231 creators who post on customer service consistently, 19 give it at least half their feed. Only one of them reaches the top 20: Daphne Costa Lopes, at #19, with 54%.

The rest of the top 20 treats the theme as a sideline. The median share is 5%, 13 of the 20 sit at 5% or less, and the top five range from 2% (Alex and Leila Hormozi) to 8% (Sibel Terhaar).

After Daphne Costa Lopes, the highest shares belong to Martin Lindstrom (14%), then Werner Valeur and Sibel Terhaar (8% each).

The one full-time voice in the top 20 ranks on a smaller account: Daphne Costa Lopes has 62k followers, against 334k to 1.2M for the top five. She wins on output instead.

Her 86 customer service posts are the most in the top 20, and her 17,978 total likes put her fourth in the volume table, ahead of Roberta Storey and Dharmesh Shah, who both rank above her on median likes.

Focus does not decide the premium either. Sibel Terhaar earns +131% on an 8% share, Daphne Costa Lopes +7% on 54%, and Disha Shukla takes a 22% discount on 1%. In all, 15 of the 20 earn more on customer service than on their other posts, and 5 earn less.

The top 20 is mostly American: 14 creators are based in the United States, 3 in France and one each in the United Kingdom, Denmark and Ireland.

Country by country rankings: the United States, France, the UK, Denmark, the full series.

For the neighbouring themes, see our ranking of the top LinkedIn sales creators and the top LinkedIn business development creators. And if showing up in these creators' comment sections is part of your plan, an engagement feed keeps it to a five-minute daily habit.

How we ranked the top LinkedIn customer service creators

All of this is MagicPost's own research. The scope is customer service and the wider customer experience: success, retention. We went through 14,964 posts on those subjects from the last 12 months and ranked 231 creators by median likes on them.

Only creators with at least one post in the last 60 days are ranked. The method:

• Floors: at least 5,000 followers and 10 customer service posts in the window; deleted posts excluded.

• Median rather than average: no single viral post can buy a place.

• Customer service posts only: our own classification, grouping customer service, experience, success and retention.

• Posts analyzed: the posts our dataset holds per creator, sometimes fewer than they published.

• Per creator: share of feed, premium over their own median, trajectories, engagement rate and comment ratio.

Seventeen of the twenty medians rest on 10 to 23 customer service posts, so a few posts can move the lower ranks. Rankings refresh as the data does. No placement here was sponsored; every rank comes straight from the median.

Study them, then study yourself. With MagicPost you can analyze any customer service creator the way we just did (median engagement by theme, share of feed, premiums, trajectory) and benchmark your own profile against the pool. The data on this page is the product.