Cómo añadir, eliminar y reasignar asientos
|In a MagicPost organization, a seat is the place of one member or one client account. The number of seats changes with Add or remove seats, on the member list of the admin view. Seats exist on the Team and Agency plans. In a Team organization, every administrator can change the seats; in an Agency organization, only the owner and Super admins can. For the price of a seat, see everything in the Team plan and everything in the Agency plan.
The Agency and Team plans sell seats the same way: MagicPost bills each seat, and you add or remove seats one by one. The steps below apply to both plans.
Where to see the seats of your MagicPost organization
In the MagicPost sidebar, click Admin view, then Members (Accounts in an agency organization). The banner at the top of the page shows how many seats are assigned out of your total, with Add or remove seats on the right. In an agency organization, a Manager or an Account manager does not see this banner.
MagicPost counts a seat for every member who holds one, including a person whose invitation is still pending. An administrator without a seat is not counted. When every seat is assigned, the Member or Client choice of Add a member shows a message that starts with All seats in your organization are in use. instead of the form, with an Add seats button. The Administrator choice stays available, without a seat.
How to add seats
On the MagicPost member list, click Add or remove seats. The Manage seats window opens.
Click the plus button to raise the number of seats.
Read the Charged today card, then click the button that adds the seats.
When you add seats during a billing period, MagicPost charges a prorated amount right away, for the days left until your renewal date. The Charged today card shows that amount, with tax when it applies, before you confirm. Your renewal date does not move.
The seat selector of MagicPost has a last step that you cannot buy on your own: at that step, the window shows Need more seats? and a button to book a call with the MagicPost sales team, instead of a payment.
How to remove seats
On the MagicPost member list, click Add or remove seats.
Click the minus button to lower the number of seats.
If MagicPost lists members, select the ones to remove from the organization.
Click Remove seats, or Confirm deletion when members are removed with the seats.
MagicPost only lists members when the seats you remove are in use. You must select as many members as the seats that are missing, and the organization owner cannot be selected. A member removed this way leaves the organization.
MagicPost charges nothing when you remove seats, and the lower number of seats is billed from your next renewal. The removed seats leave your MagicPost organization right away, although they are paid until the renewal date. To keep using a seat until then, remove it shortly before the renewal.
MagicPost does not let an organization go below its minimum number of seats: the minus button stops there.
How to give a seat to someone else
A MagicPost seat is not tied to a person. To reassign a seat, remove the member who holds it, then add the new member: the seat is free as soon as the first member is removed. See working in a team and adding users.
MagicPost limits how many members an organization can remove in a day. Once the limit is reached, MagicPost refuses the removal until the next day.
Removing a member does not move their MagicPost account to the new person. The new member starts with their own account and their own LinkedIn connection.
MagicPost also frees a seat without removing anyone. An administrator is added without a seat unless you turn on Assign a paid seat, which is off by default. The organization owner can release their own seat with Use a seat, in the three-dot menu of their own row.
Specialized seat types
The standard seat of a MagicPost organization is the Creator seat, with full access. MagicPost also has specialized seat types for accounts that need only a part of the product. The Agency plan has all three, and the Team plan has Analytics and Engagement, without Growth:
Growth: analytics, engagement, leads and publishing without AI.
Analytics: statistics and calendar.
Engagement: engagement only.
Specialized seat types are not available by default. The MagicPost team turns them on organization by organization, on request: use the contact link at the end of this article. A seat type is not a plan. The Analytics seat type is unrelated to the former Analytics plan, described in the Analytics and Starter plans.
Once seat types are on for your MagicPost organization, you choose a Seat type when you add an account. Each row of the member list then shows a small seat type icon next to the name, Creator included, and the icon names the seat type when you hover it. The owner and Super admins of an agency organization, or any administrator of a team organization, can click the icon, or Change seat type in the three-dot menu of a member who holds a seat, to change the seat type. The Manage seats window has one line per seat type, and you change one type of seat at a time.
When the seat type you want is full, MagicPost offers a swap: This type is full. Swap with: lets you exchange the seat types of two members. After a change of seat type, MagicPost can block a new change for a few days.
FAQ
Does a MagicPost administrator use a seat?
Only if you turn on Assign a paid seat when you add them, which is off by default. An administrator without a seat manages the organization and opens the members' accounts, and is not counted in the seats of your MagicPost organization. The organization owner is the exception: the owner takes a seat by default, set with Count my account as a seat when the organization is created, and can release it with Use a seat in the three-dot menu of their own row.
Why does MagicPost tell me to contact sales instead of letting me add a seat?
MagicPost sends you to the sales team in two cases: you reached the largest number of seats sold in self-serve, or your subscription has a custom price that the seat window cannot change. In the second case, the window shows Your plan doesn't allow adding seats directly, with a button to contact sales.
Am I refunded when I remove seats?
MagicPost issues no refund when you remove seats on the Agency or Team plan: the seats are removed right away and the lower amount applies from the next renewal. A refund is decided case by case by the MagicPost support team. See can I get a refund for my MagicPost subscription.
Why does MagicPost say "Change unavailable" when I take my seat back?
MagicPost limits how often the organization owner can switch Use a seat back on. After a recent change, wait before you try again, or contact the MagicPost support team.
Can a member buy seats?
No. In a MagicPost team organization, only administrators see Add or remove seats. In an agency organization, only the owner and Super admins see it: a Manager or an Account manager does not.
Need help?
Reach out via the in-app chat, or book an onboarding call: https://cal.com/magicpost/book-a-call