How can I find and download my MagicPost invoices?
|Your MagicPost invoices are on the Invoices page of the app. The page lists every paid invoice of your account, and each one downloads as a PDF. The menu entry is shown to the account that pays for the subscription, from its first purchase.
How to download a MagicPost invoice
Open the profile menu at the bottom of the sidebar and select Invoices. On mobile, the menu has no Invoices entry: open https://app.magicpost.in/invoices directly.
On the Your invoices page, find the invoice in the list. Invoices are sorted by date, most recent first, with their amount.
Select Download on its row to get the invoice as a PDF.
The list on the MagicPost Invoices page can show a currency symbol that differs from the currency you were billed in. The downloaded PDF is the reference document for the exact amount and currency of a payment.
Who sees the Invoices entry
The Invoices entry appears in the MagicPost profile menu once the account has made a first purchase. A free account that never subscribed does not have it.
Members of an organization on the Agency or Team plan do not have the entry. The invoices belong to the account that pays for the organization.
What the page does not show
The MagicPost Invoices page only lists invoices that have been paid. A payment that failed or is still pending does not appear in the list. When there is nothing to list, the page shows No invoices found.
The same page is where you change the payment method of your MagicPost subscription: see How can I update my payment information on MagicPost?
FAQ
Why is there no Invoices entry in my MagicPost menu?
The entry only appears for an account that has already paid for a plan. It is hidden for a free account that never subscribed and for members of an organization, whose seat is paid by another account.
Why is one of my invoices missing from the list?
The MagicPost Invoices page only lists paid invoices. If a payment failed or has not been collected yet, its invoice is not in the list. Contact support if a paid invoice does not show up.
Can I download several MagicPost invoices at once?
No. Each invoice has its own Download button, and you download them one by one.
Need help?
Reach out via the in-app chat, or book a 30-minute onboarding call: https://cal.com/magicpost/book-a-call