The admin view: manage and measure your team

If you run a Team or Agency workspace, MagicPost gives you a second sidebar: the admin view. It is where you manage members and seats, follow the team's activity, and read everyone's LinkedIn metrics in one place.

This article covers what the admin view contains, what you need for a member's numbers to show up, and the checklist to run when a member's metrics show zero.

Switching views

As an organisation admin you have two modes, and a toggle at the bottom of the sidebar to move between them:

• User view: your own MagicPost (your posts, your calendar, your metrics).

• Admin view: the organisation (members, activity, team metrics, guidelines).

Opening any organisation page switches you to admin view automatically. An admin without a seat of their own lands directly in admin view.

What the admin view contains

• Members (or Accounts for an agency): the team roster. Invite people, assign seats, group members, and manage each profile. This is also where the account management mode lives: "Log in to the account" lets you work inside a member's MagicPost.

• Activity: who generated, scheduled and published what, member by member, with a team calendar view.

• Calendar: the team calendar, with every member's scheduled posts in one place, where you can also write and schedule for a member.

• Metrics: the team performance dashboard, detailed below.

• Guidelines: brand instructions that MagicPost applies when generating posts for your members.

The team Metrics tab

The Metrics entry of the admin sidebar aggregates your members' LinkedIn performance:

• Overview cards: total impressions, followers, reactions, comments across the selected members and period.

• A progression chart, splittable by member or group.

• Top performers and engagement distribution across the team.

• The most viewed and liked posts of the period.

• Detailed data by member: one line per member, with impressions, likes, comments, followers, engagement rate.

Two controls shape everything on the page, and both remember your last choice:

• the member filter (all members, or a selection),

• the period (last 90 days by default, or a custom range).

On an Agency workspace, the per-member table and top performers are not shown: the dashboard sticks to aggregated numbers.

What a member needs for their numbers to appear

A member shows up in the team metrics when:

1. They have accepted their invitation and created their account with the email the invitation was sent to. A member still marked "Invited" has no data yet.

2. They have a seat. A member without a seat cannot use MagicPost, so there is nothing to measure.

3. Their LinkedIn account is connected. The metrics come from LinkedIn's official API through each member's own connection. You can check this in the Members tab (the LinkedIn column), and send them a personal connection link with Link to connect to LinkedIn from their row menu.

A member who does not meet these conditions is not shown with zeros: their line simply does not appear.

My members' metrics show zero: the checklist

Run through these in order; the first four resolve most cases.

1. Check the member filter. The dashboard restores your last selection. If you once filtered to a subset of members, that filter is still on: anyone outside it is excluded from every number on the page. Set it back to All members.

2. Check the period. A custom date range is also remembered. A range that ends in the past contains no recent posts, so everything legitimately reads zero. Set the period back to Last 90 days.

3. Check the member's LinkedIn connection in the Members tab. Disconnected LinkedIn means no data flows in, and the member may not have noticed on their side.

4. Impressions at zero, but likes and comments correct? The member's LinkedIn connection is missing the impressions permission. Ask them to open their own metrics dashboard: MagicPost prompts them to reconnect with the right permission.

5. Fresh changes not showing? The page caches data for a few minutes. Reload the page after inviting a member or after a member connects LinkedIn.

6. Everything above checks out and it is still zero? Contact us in the chat. A few workspace-level settings are enabled by our team, and we will sort it out quickly.

Admin view metrics vs. a member's own metrics

The two do not show the same thing, by design:

• The admin Metrics tab is a read-only, aggregated view across members.

• A member's own dashboard (the metrics page) has the full four tabs: Reporting, Posts, Audience, Benchmarks.

• If you open the personal metrics page and load someone else's profile, impressions and follower details are not shown: LinkedIn only exposes those to the profile owner. Seeing zeros there is expected, not a bug. For your members' full numbers, use the admin Metrics tab, or "Log in to the account" to see exactly what the member sees.

FAQ

I share one MagicPost account with a colleague. Can we each see our own metrics?

Sharing one account means sharing one LinkedIn connection and one dashboard: you will always see the same numbers. Give each person their own seat: their own login, their own LinkedIn connection, their own metrics. See working as a team.

Can members see each other's metrics?

No. The team Metrics tab is only visible to organisation admins. A member sees their own dashboard only.

Can I export the team's metrics?

Yes: Export stats on the Metrics tab produces a team report, and an individual report per member on Agency workspaces.

A member appears in Members but not in the Metrics table.

That member's LinkedIn is not connected yet, or their invitation is still pending. Members without data are omitted from the table rather than shown at zero: fix the connection and they appear.

Need help?

Reach out via the in-app chat, or book a 30-minute onboarding call: https://cal.com/magicpost-team/contact-sales-team